Support center
We’re here to help — fast, friendly support
Whether you use our websites, custom software, e-commerce platforms or marketing services, our Codebrother India support team is a message away. Choose the channel that suits you best.
- Ticket, chat, WhatsApp & phone
- Searchable knowledge base
- Mon–Sat, 10:00–20:00 IST
Support channels
Choose how you want to reach us
Knowledge base
Searchable articles, FAQs and guides on website management, software and digital marketing basics.
Ticket support
Submit technical issues, feature requests or questions — our specialists reply with personalised help.
Live chat
Talk to a support representative in real time for fast, friendly assistance.
Message us on +91 639 481 8365 with screenshots or details of the issue.
Our promise
Fast, reliable and friendly — every time
Our goal is to resolve your issues efficiently so you can stay focused on growing your business. Include your website URL or project name and a short description so we can help faster.
- Website edits, updates and bug fixes
- Hosting, domain, email and SSL help
- Software issues and feature requests
- Hacked or broken WordPress recovery
- Marketing reports and campaign questions
Submit a support request
Prefer a form? Send your request here and we will create a ticket for you.
FAQs
Frequently Asked Questions
What are your support hours?
Our team is available Monday to Saturday, 10:00 to 20:00 IST. Tickets and WhatsApp messages received outside these hours are answered the next working day.
How do I raise a support ticket?
Use the Ticket Support link above, send the support form on this page, or WhatsApp us with your website or project name and a description of the issue.
Do you fix hacked WordPress websites?
Yes. We clean malware, restore backups, harden security and help recover your search visibility.
Is support included in my package?
All projects include a support period. After that, affordable maintenance (AMC) plans keep your website or software updated and secure.